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Health Solutions
Why Attend?
Marc Shapiro Managing Director
Mr. Shapiro has over 20 years of experience in all aspects of analysis and valuation of commercial real estate. He specializes in the valuation of individual properties and portfolios for financial reporting, lending, estate planning, gifting, partnership issues, eminent domain, purchase price allocations, ad valorem taxation, litigation support, public offerings, and portfolio analysis and in providing litigation support related to valuation issues.
Marc Shapiro Managing Director
Mr. Shapiro has over 20 years of experience in all aspects of analysis and valuation of commercial real estate. He specializes in the valuation of individual properties and portfolios for financial reporting, lending, estate planning, gifting, partnership issues, eminent domain, purchase price allocations, ad valorem taxation, litigation support, public offerings, and portfolio analysis and in providing litigation support related to valuation issues.
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MARKET UPDATE WEBINAR What is Happening to Real Estate Values?
A presentation and review of factors contributing to real estate values and the identification of current trends and expectations for future appreciation.
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Health Systems, patients and referring providers are likely to be experiencing challenges with meeting the demands of today’s ever changing customer expectations. Offering patients services when they want it through the medium of their choice (i.e. phone, portals, apps, etc.), and creating a positive customer experience, improves your brand and service retention through patient loyalty and referrals.
How patient-centric access achieves patient loyalty, increase market share and improve health system net revenues.
Who Should Attend?
Hospital Chief Executive Officers
Chief Operating Officers
Chief Information Officers
Chief Strategy Officers
Marketing and Public Relations
Directors and Vice Presidents of Access
Directors and Vice Presidents of Revenue Cycle
Directors and Vice Presidents of Quality Assurance, Quality Improvement and/or Six Sigma.
Chuck Holt Managing Director FTI Consulting Health Solutions
Chuck Holt is a Managing Director at FTI Consulting and is based in Boston, MA. He is part of the Health Solutions segment. He is a dynamic healthcare professional with specific expertise in the successful development and execution of strategy with demonstrated success in advisory and executive leadership roles. He is a key strategic developer, operational implementer and trusted partner of clients in moving healthcare to a greater degree of performance and accountability.
FTI Consulting Health Solutions Lunch with FTI - Customer Access Center – Improving Customer Experience, Growing Market Share and Net Income
Date Presented Friday, September 29, 2017
Length 25 mins
Kristen Weisenberger Senior Consultant FTI Consulting Health Solutions
Kristen
Weisenberger is a Senior Consultant at FTI Consulting and is based in
Charleston, SC. She is part of the Health Solutions segment. She has
more than 20 years of experience in various areas of the healthcare
industry, including patient access and customer access centers,
physician practice groups and healthcare technology. Ms. Weisenberger
has expertise in project management, policy and procedure, and training.
She effectively manages projects to meet client timelines and
deliverables.
Katie St. Onge Director FTI Consulting Health Solutions
Katie
St. Onge is a Director at FTI Consulting, based in Virginia and is part
of the Health Solutions segment. Her focus is on the management and
execution of financial and operational improvements. She has lead
several project teams including integration of ambulatory provider
offices; assessing and implementing non-labor expense reduction
initiatives; and driving and monitoring cost reduction efforts through
innovative analytics. She successfully delivers actionable and
innovative solutions that define, measure, and drive operational
improvement activities to reduce cost, maximize profits and minimize
organizational risk on time and on budget.
